If you are a business owner or serve in a C-level role in your organization, you know that when your employees experience computer problems, your business can suffer. Getting IT problems solved quickly and keeping them from occuring again is important to maintaining productivity. If you've experienced downsizing recently in your organization and have less resources available to solve those daily IT problems, consider one of our IT Care plans. Here are a few examples of the problems we solve:

My workstation is running slow. I have to get a cup of coffee after I turn it on in the morning and then wait 10 minutes before getting started with my work. My Inbox is filled with Spam. Sometimes I don't even know when I'm deleting a good message that I want to keep. There's just so much JUNK in the email! I can never get to any of the files I need on our network when I need them. I have to take a thumb drive to Sally's workstation and copy the MS Excel customer list to it and then take it to my workstation to get the information I need just to do my work.

We work with companies of all sizes and can even assist the CIO with end user support following unexpected IT staff cutbacks. Requests for support can be initiated a number of ways. Status updates are feed real-time using our web-based ticketing system back to your administrative level for monitoring. This helps you, the CIO, focus on strategy for your business, while we handle the daily, on-going, support requests.

When Joe's machine crashed, he lost all of his data. Can you restore his machine and data? Everytime I visit a website, I get this Pop-Up that keeps me from visiting the site I need. Can this ever go away? Is my machine infected? We need to connect two offices together. How do we get that done securely? Also, we're moving to a smaller office space to save money and two people are working from home. Can you help? I need everyone in the office to share a calendar, but all they have is a view of their individual calendars. How can we get everybody in the company to share a company wide event calendar?

If you are experiencing computer problems like these, you may be a candidate for one of our IT Care Plans. It's easy to get started to get the computer help you need for your organization. Simply follow these 3 steps: (1) Choose your IT Support Plan (2) Schedule a setup appointment with one of our network engineers (note that you will be contacted with one hour of signing up for an IT Care Plan) (3) Schedule IT Support.